Things happen and sometimes you can’t make your appointment. When a client misses an appointment, we pay our stylists a stipend. It doesn’t cover the full cost of the service, but it helps offset the loss. Our business relies on our stylists’ time being respected and compensated.
Here is our cancellation policy:
Things happen and sometimes you just can’t make your appointment, we get it. We ask that you cancel at least 24 hours in advance. When an appointment is cancelled within 24 hours, a $30 fee applies for services between $50–$100 and a $60 fee for services over $100. This helps compensate our stylists for their reserved time. The fee will be added to your next appointment. After two late cancellations or no shows, a non refundable 50% deposit will be required for future bookings. Deposits can be rescheduled once, up to one week in advance.
Clients required to pay a deposit for their bookings can free themselves from this by paying a $75 no show fee.